The 4 Greatest Choices for Video Calls

Am I audible? 

We’ve all been there. Video conferencing ought to make collaboration easy, and generally, exploring completely different choices might help discover the proper match.

Zoom is a go-to for a lot of, but it surely’s not one-size-fits-all. If you happen to want fewer deadlines, stronger safety, or higher integrations, an alternate may swimsuit you higher. Regardless of the cause, having selections is at all times a superb factor.

With so many choices for video conferencing software program on the market, I needed to see which of them lived as much as the hype, so I put them to the check. I ran conferences, scheduled calls, and pushed completely different options to their limits to see which platforms really delivered.

After researching and testing the prime 4 Zoom options primarily based on G2 scores and 1000’s of Video Calls through the years, I’m right here to interrupt down what works, what doesn’t, and which one may simply be the suitable match for you.

Why these instruments are good Zoom options 

Zoom is a number one video conferencing device, but it surely’s not good for everybody. These options stand out by addressing particular challenges that some customers face with Zoom:

• Stronger safety & privateness: Some instruments provide end-to-end encryption and higher compliance options.
• Extra inexpensive pricing: Many options present free plans with fewer restrictions or extra budget-friendly choices.
• Less complicated person expertise: Some platforms are simpler to navigate, lowering the educational curve for brand new customers.
• Specialised options: Sure instruments excel in areas like webinar internet hosting, AI-powered enhancements, or real-time collaboration.
• Higher efficiency & integrations: Some options work extra easily with third-party instruments and supply enhanced customization choices.

If Zoom lacks in any of those areas, the instruments on this checklist could possibly be a greater match to your particular wants. So, how did I slim down the perfect Zoom options?

G2’s Video Conferencing class consists of merchandise that fulfill the next standards:

• Present on-line video and audio communication between two or extra events
• Enable video convention hosts to change specs and invite visitors to conferences
• Provide options like display sharing and chat inside particular person conferences
• Provide recording capabilities for future references or shows

Prime 4 Zoom options: Ranked by G2 Rating

Not all video calls ought to really feel the identical. Learn on to see how these 4 Zoom options stack up in my expertise. 

With over 2,400 opinions on G2 and a 100% satisfaction rating, I knew Google Meet was price testing. It holds a powerful G2 Rating of 100, making it one of many highest-rated video conferencing instruments, particularly for companies already utilizing Google Workspace.

If I had been searching for a easy, user-friendly answer that integrates effortlessly with my present instruments, Google Meet could be my first selection. It’s constructed straight into Gmail and Google Calendar, making it extremely simple to begin and be part of conferences with out additional setup.

From my expertise, Google Meet is constructed for accessibility—no downloads, no sophisticated setup, simply click on and join. Once I examined it for workforce conferences, I appreciated how seamless it was to begin a name straight from my Gmail inbox. The true-time captions labored properly throughout a loud espresso store name, precisely transcribing conversations. Nonetheless, I did discover occasional video high quality drops when utilizing a low-bandwidth connection, one thing to be conscious of when you typically work in unstable community situations.

Certainly one of Google Meet’s greatest benefits is its seamless safety features. Google’s safety infrastructure ensures end-to-end encryption, defending conferences from unauthorized entry. Whereas not as superior as Webex when it comes to safety compliance, it nonetheless meets the wants of most organizations.

Google Meet retains issues easy, but it surely does include some trade-offs. It lacks a number of the superior options discovered in additional enterprise-focused instruments like Webex or Zoom. Moreover, Google Meet’s free model has a 60-minute time restrict, which is perhaps restrictive for longer conferences. If you happen to depend on prolonged conferences or want AI-powered insights, you may end up needing an improve.

Google Meet presents a free model, however for companies that want longer conferences, premium plans begin at $6 per person/month as a part of Google Workspace. For small groups, it is a budget-friendly choice, however when you want extra options like prolonged recording storage or assembly transcripts, you’ll want a higher-tier plan.

What I like about Google Meet:

• Because it’s browser-based, I can simply entry it from any system with out extra downloads.
• The stay captions and noise cancellation have made my conferences clearer and extra accessible. particularly in noisy environments.
• I discover it to be one of the crucial budget-friendly choices for my workforce.

What G2 customers like about Google Meet:

Tejas Thakor, IT Engineer within the Schooling Administration trade, shares:

“Google Meet is extremely simple to make use of. You possibly can be part of a gathering by merely clicking or tapping on a hyperlink, and there’s no must obtain any software program. This makes it simple to collaborate with folks on any system. It is usually very dependable. I’ve by no means had any points with the audio or video high quality and have at all times been ready to hook up with conferences with none issues.” Learn full evaluate

What I dislike about Google Meet:

• I discovered the superior options to be fairly restricted. For example, there’s no AI-powered real-time transcription or assembly insights. 
• I additionally seen that video high quality generally dropped when my web connection wasn’t nice. 

What G2 customers dislike about Google Meet:

Deity Puman, Director within the Retail trade, mentions:

“We now have been utilizing Zoom earlier than. The one factor I felt Google Meet lacked was some display sharing limitations.” Learn full evaluate

If you happen to want an easy-to-use, no-frills video conferencing device that integrates with Google Workspace, Google meet is your device. Nonetheless, you may discover it limiting when you want superior options like AI-powered transcription, assembly analytics, or prolonged recording choices.

Webex has earned excessive reward on G2, backed by over 16,000 person opinions and a flawless 100% satisfaction score. Its spectacular G2 Rating of 92 highlights its reliability, making it a strong selection for companies that prioritize safety and superior collaboration options.

If I had been searching for a safe, dependable answer, Webex would undoubtedly be on my radar, particularly for enterprises that want an all-in-one collaboration platform. However I additionally needed to see whether or not its intensive function set justified its fame or if it had trade-offs which may make me take into account different choices.

From my expertise, Webex isn’t only for video calls however serves as an entire collaboration hub. From one platform, I can chat, name, host webinars, and even file video messages. That stage of integration has made my workflow a lot smoother.

I examined Webex’s noise cancellation by becoming a member of a name in a busy café, and it utterly filtered out the background chatter, making my voice crystal clear. That mentioned, syncing with Microsoft Outlook can generally be unreliable, inflicting occasional scheduling points. In my checks, 3 out of 10 calendar invitations didn’t sync correctly.

A number of the AI-powered enhancements have been game-changers for me. For example, Assembly highlights robotically summarize key factors, making it simpler to observe up on motion objects. Equally, Stay transcription was a lifesaver after I wanted to reference a dialog however forgot to take notes. One-click scheduling and seamless system switching make collaboration simpler.

Nonetheless, I’ll admit that frequent updates can generally disrupt workflows.

Safety is a significant power. Webex ensures delicate conferences keep personal with end-to-end encryption. I’ve used Webex for the whole lot from workforce check-ins to confidential consumer conferences, and it has by no means let me down. Internet hosting consumer conferences on Webex reassured me, figuring out that end-to-end encryption safeguarded our delicate discussions.

Webex can really feel overwhelming at first due to its feature-rich interface. At first, it felt like an overcomplicated Swiss military knife, however as soon as I received previous the educational curve, the instruments really made my life simpler. The flexibility to modify gadgets mid-call with out dropping audio was a shock hit for me—tremendous helpful when leaping from my laptop computer to cellphone.

Webex presents a free plan, which is nice for smaller groups. However to unlock its actual potential, premium plans begin at $15/month per person. 

What I like about Webex:

• I felt assured utilizing Webex for delicate conferences since I knew my conversations had been protected with end-to-end encryption.

• The noise cancellation and stay translation options actually impressed me, making my calls clearer and extra accessible.

• I had no hassle integrating it with Microsoft 365, Google Workspace, and Slack—it match seamlessly into my workflow.

• Even when my web connection wasn’t nice, I seen that Webex maintained high-quality audio and video with minimal lag.

What G2 customers like about Webex:

Jorge Mendoza, Logistics Coordinator within the Mid-Market (51-1000 staff):

“For me, Webex Suite stands out for its simplicity. I benefit from the display sharing performance, the safety features that bolster privateness and information administration, the easy-to-navigate interface, and the audio and video high quality that make conferences and video conferences very nice.” Learn full evaluate

What I dislike about Webex:

• I discovered the frequent software program updates a bit disruptive at instances, particularly once they rolled out unexpectedly.

• Syncing with Microsoft Outlook wasn’t at all times dependable. I did run into occasional points with scheduling and calendar invitations.

What G2 customers dislike about Webex:

Robert Yparraguirre., Community Administrator within the Mid-Market (51-1000 staff):

“The principle factor I do not like about WebEx is once they push out main updates to the GUI and do not offer you a heads-up! I have been utilizing their software program for over 10 years now, and nonetheless, to this present day, I am unable to share my display and eliminate all toolbars and icons from the display.” Learn full evaluate

After utilizing Microsoft Groups, I can see why it’s a go-to selection for companies already within the Microsoft ecosystem. The mixing with Microsoft 365 is seamless—I might schedule conferences in Outlook, collaborate on recordsdata in OneDrive, and leap into video calls inside comparable built-in platforms. The flexibility to modify between chat, video conferencing, and file sharing with out juggling a number of apps was a particular plus.

With over 10,500 opinions on G2, a 100% satisfaction score, and a powerful G2 Rating of 96, it’s clear that loads of others really feel the identical manner.

Supply

From my expertise, Microsoft Groups is greater than only a video conferencing device; it’s a full-fledged collaboration hub. The persistent chat, file storage, and deep Microsoft 365 integration make it extremely environment friendly for team-based tasks. Nonetheless, Groups can really feel sluggish at instances, particularly when operating a number of apps concurrently.

One of many strongest features of Microsoft Groups is its safety and enterprise-level compliance. With end-to-end encryption, information loss prevention, and superior admin controls, it’s well-suited for companies that require strict safety measures.

That being mentioned, Groups does have its downsides. It may be resource-intensive, inflicting lags on lower-end gadgets, and navigating between completely different Groups and channels can generally really feel clunky. Moreover, customers have reported that figuring out themselves repeatedly when logging in will be irritating.

Microsoft Groups presents a free model, however to unlock superior options like webinar internet hosting and bigger assembly capacities, premium plans begin at $4 per person/month as a part of Microsoft 365.

What I like about Groups:

• I discovered it deeply built-in with Microsoft 365 and labored effortlessly with Outlook, OneDrive, and SharePoint, making collaboration seamless.
• I felt safe utilizing it, because of its enterprise-grade safety, end-to-end encryption, and sturdy compliance instruments.
• The persistent chat and file-sharing options stored my conversations and paperwork organized in a single place, making workforce collaboration simpler.
• It scaled properly for various workforce sizes. In my utilization, I discovered it simply as efficient for small companies as for bigger enterprises.

What G2 customers like about Groups:

Murillo Lucena Bau, System Engineer within the Mid-Market(51-1000 emp.), shares:

“The standard of video and audio calls is persistently good, even with massive teams, and display sharing is easy and dependable. I additionally recognize the flexibility to create separate channels inside every workforce for various tasks or matters, retaining conversations organized and simple to observe. The platform’s real-time enhancing in recordsdata and simultaneous collaboration instruments have boosted our productiveness considerably.” Learn full evaluate

What I dislike about Groups:

• I seen that efficiency might lag when operating a number of purposes, making it really feel sluggish at instances.
• Navigating between groups and channels wasn’t at all times intuitive—it generally felt clunky and took additional clicks to get the place I needed.
• I discovered the repeated login verifications a bit irritating, as I needed to confirm my identification extra typically than anticipated.

What G2 customers dislike about Groups:

Mohit Yadav, Senior Software program Engineer in Info Know-how and Providers (Enterprise, >1000 staff):

“No doubt MS Groups is an excellent cool app, however on previous gadgets, it’d lag. For newbies, the interface is kinda too overwhelming—takes a while to get a dangle of it. At instances, notifications will not be obtained, and options like breakout rooms may glitch right here and there.” Learn full evaluate

Finally, Groups is nice for Microsoft 365 customers, but when simplicity is your precedence, you may discover a extra streamlined choice on this checklist.

I’ve at all times seen Slack as a go-to for workforce messaging, however its fast video calling has been a helpful addition. Whereas it’s not as feature-packed as devoted video conferencing instruments, it’s nice for light-weight conferences and check-ins. The seamless integrations make collaboration simple, and with over 2,000 opinions on G2 and a powerful G2 Rating of 90, it’s clear that many groups really feel the identical manner.

If I had been searching for a chat-first device that enables for spontaneous video calls, Slack could be a superb selection. The flexibility to shortly change from messaging to video inside a channel makes workforce collaboration seamless. Nonetheless, its video name high quality doesn’t match devoted conferencing instruments like Zoom or Webex.

Supply

I examined Slack’s channel system throughout a product launch to coordinate between advertising and improvement groups, guaranteeing real-time updates and seamless collaboration. Implementing Slack diminished our inner e mail site visitors by 40%, making communication extra environment friendly.

One limitation I seen was the free plan’s message historical past cap, which made it troublesome to retrieve older conversations. Nonetheless, upgrading to the usual plan resolved the problem and supplied the mandatory archive for our workforce’s wants.

Slack’s integrations have been a game-changer for me. I get mission updates straight in Slack channels by way of Trello and Asana, which eliminates pointless back-and-forth between platforms. 

The Huddle function has been particularly helpful for spontaneous voice chats that really feel similar to fast workplace discussions, retaining distant collaboration easy and pure.

I examined Slack’s cell app whereas touring and located it dependable for staying related, guaranteeing I by no means missed crucial updates.

What I like about Slack:

• I liked how simple it was to modify between chat and video calls—it made workforce collaboration really feel seamless.
• I discovered the app integrations extremely helpful since I might join it with instruments like Google Drive, Trello, and Asana to maintain the whole lot in a single place.
• The interface was intuitive and simple to navigate, whether or not I used to be a brand new person or already acquainted with the platform.
• The cell app stored me related on the go, so I by no means missed necessary updates, even after I was away from my desktop.

What G2 customers like about Slack:

Preetam Singh, Buyer Assist skilled within the Laptop & Community Safety Trade, shares:

“It is easy to attach with our workforce members each time wanted. We now have a number of choices to set our standing as Lively, Inactive, or Out of Workplace, so you possibly can select the way you need to replace it. This function additionally permits us to ship notifications to colleagues who’re at the moment offline. Communication with co-workers is straightforward, whether or not by way of calls or video calls, which embody screen-sharing capabilities. This makes it simpler for us to grasp our work.” Learn full evaluate

What I dislike about Slack:

• The video name options felt fairly fundamental in comparison with devoted conferencing instruments—it lacked a number of the extra superior assembly choices I wanted.
• I skilled occasional points with video calls randomly disconnecting with out any warning, which was irritating throughout necessary conferences.

What G2 customers dislike about Slack:

Vahagn Sargsyan, Founder and CEO in the Software program Trade, shares:

“Slack will be overwhelming with fixed notifications, making it exhausting to give attention to different duties. Moreover, the price will be excessive for smaller groups or startups. It might additionally profit from higher video name high quality because it would not at all times match the reliability of different devoted platforms.” Learn full evaluate

So, in case your workforce depends closely on chat communication and fast video calls. Nonetheless, when you want full-featured video conferencing, Slack may not be sufficient.

And now, even Microsoft is acknowledging the tip of an period. In a latest announcement, they confirmed that Skype’s legacy is formally being folded into Microsoft Groups. Whereas Skype isn’t disappearing in a single day, it’s clear that its time as a number one video conferencing device has come to an in depth.

It’s going away. However that doesn’t erase what Skype did first—and for that, it’ll at all times have a spot in video conferencing historical past.

So, right here’s to Skype, the OG. Thanks for the reminiscences.

Are you able to hear me now?

Some platforms provide hermetic encryption for personal conversations, others mix effortlessly into your workflow, and some simply hold it easy and get the job executed. How do you discover your match? Take a look at a couple of. See what clicks. Stick to what makes your conferences seamless. 

On the finish of the day, the suitable video conferencing device is the one that matches your wants finest—whether or not that’s stronger safety, smoother integrations, or simply one thing that permits you to hop on a name with out a hitch. Discover, experiment, and discover the choice that retains you and your workforce related with out the pointless trouble. 

After all, my particular person evaluate alone about Video conferencing shouldn’t be the one one to contemplate.

Aside from 1000’s of opinions by verified customers on G2 for video conferencing, you possibly can learn this check of the perfect video conferencing software program earlier than you make the acquisition.