G2 not too long ago hosted our first-ever Attain Europe occasion, the place c-suite executives and GTM leaders from manufacturers like UserTesting, Cognisim, and extra joined us to discover AI’s evolving influence on enterprise technique and market enlargement in Europe.
Listening to from legendary thought leaders like Seth Godin and our very personal VP of Analysis Insights, Tim Sanders, was undoubtedly a spotlight. Nevertheless, I additionally had the privilege of becoming a member of Tim Handorf, co-founder and head of G2 Labs, to share how we’re leveraging AI and localization to reinforce the software program shopping for expertise at G2. Plus, we received an amazing demo of how G2 helps software program sellers, like 6sense, join with in-market software program consumers quicker.
G2 is all about connecting consumers with software program they love and serving to sellers discover their perfect clients. Over the previous few months, G2 has leveraged AI to achieve extra consumers and supply even higher insights through the software program analysis course of.
Right here’s how G2 — trusted by over 100 million annual guests, together with all Fortune 500 corporations — continues to evolve to fulfill the rising calls for of the worldwide software program market.
New localized experiences
We’ve expanded our EMEA purchaser attain presence with over 3 million further visits this 12 months. This progress stems from our strategic concentrate on creating seamless, localized experiences for our world viewers. We have efficiently launched multilingual assist throughout German, French, Portuguese, Spanish, and English, making certain our most trafficked pages — together with profiles, comparability pages, and class pages — are accessible to various audiences.
The influence of our localization efforts has been thrilling. In simply two months post-launch, we have achieved over 90,000 purchaser visits and secured rankings for 30,000 new world key phrases. Maybe most impressively, our French-speaking viewers is rising at a rare fee of 45% week over week. We have additionally collected greater than 650 non-English critiques, all of which are actually obtainable throughout our 5 supported languages.
Upgrades to Monty, our AI agent
Our AI Agent, Monty, is the world’s first-ever AI software program skilled, serving to consumers get custom-made software program suggestions and software program sellers attain in-market consumers quicker within the essential early levels of the customer’s journey. Monty can now work together with customers in a number of languages, offering detailed product info and answering queries throughout our whole catalog.
We’ve additionally made further AI-powered updates inside G2, together with:
- AI-derived evaluate summaries that supply fast insights into product strengths and weaknesses, serving to consumers make better-informed choices.
- Thought-provokers to assist generate extra complete critiques, uncovering deeper insights about person experiences.
Understanding our viewers has been essential to those developments. Roughly 35% of our each day customers come on to G2 for software program analysis, whereas 50% uncover us by way of natural search, together with searches on well-liked giant language fashions (LLMs). These aren’t informal browsers — they’re severe consumers conducting in-depth analysis with clear buy intent. And we wish to be certain that distributors attain them after they’re prepared to purchase.
Regulatory compliance updates
We proceed to prioritize regulatory compliance in European markets. Our authorized staff has totally reviewed key laws, together with the DSA, GDPR, and European AI Act. We have carried out needed updates, resembling launching a DSA webpage and appointing an information safety officer, to make sure we exceed regulatory requirements within the EU and UK.
Extra thrilling updates to return
The long run is vivid at G2, and we stay dedicated to innovation that serves each consumers and sellers. Our AI-powered options, mixed with our localization efforts, are making a extra accessible, environment friendly, and reliable software program market.
By combining AI innovation with strategic localization, we’re not simply adapting to vary — we’re driving it, making certain that software program consumers worldwide could make extra knowledgeable choices with confidence.
To look at the total recording of this session plus extra from Attain Europe, go to the occasion web page right here.
