Distant desktop software program has been my go-to instrument for years, whether or not I’m determining why my dad and mom’ printer mysteriously stopped working or logging into my residence PC from midway all over the world as a result of I forgot an essential file (once more).
Choosing the very best distant desktop software program looks like selecting the right pizza topping. There are various choices, and everybody’s satisfied their favourite is the very best.
Some instruments are slick however break the bank. Others are low cost however sluggish sufficient to make you scream. Compatibility points will sneak up on you on the worst time. And don’t get me began on the safety complications. Nothing kills productiveness like worrying about your knowledge floating round unprotected.
That stated, after testing extra distant desktop software program than I care to rely, I’ve whittled it all the way down to the highest 9 options that ship. They’re not flawless, however they’ve confirmed themselves by way of pace, usability, and never making me wish to pull my hair out.
So, stick round in the event you’re bored with clunky connections, safety nightmares, or losing time on subpar choices. This checklist has one thing for everybody, whether or not you are a solo person or managing an entire IT fleet.
Finest distant desktop software program: My picks for 2025
- TeamViewer for safe distant entry and help throughout a number of gadgets ($24.90/month)
- Zoho Help for reasonably priced IT distant help with out prior installations ($10/month)
- AnyDesk for quick, versatile distant desktop utilization with superior safety ($22.90/month)
- ISL On-line for on-demand IT help and multi-device administration ($34.90/month)
- Distant Desktop Providers for accessing desktop environments hosted on a distant server ($220)
- BeyondTrust Distant Assist for enterprise-level safe entry and machine help (obtainable on request)
- RemotePC for distant entry with file administration options ($22.12/yr)
- Splashtop Distant Entry for clean and quick distant periods ($3/month)
- GoToMyPC for VDI-based distant entry to private or skilled PCs and Macs ($35/month)
*These distant desktop software program options are top-rated of their class, in keeping with G2 Grid Reviews. I’ve additionally added their pricing to make comparisons simpler for you.
9 greatest distant desktop software program: My sincere evaluate
For me, distant desktop software program is like having a magic portal to entry and management computer systems from anyplace, whether or not within the subsequent room or on the opposite aspect of the nation. It’s a instrument that lets me join to a different machine, see its desktop, and work together with it as if I have been sitting proper in entrance of it.
With distant desktop software program, I can troubleshoot points, switch recordsdata, run packages, or seize a doc I forgot to avoid wasting. It creates a safe connection between my machine and the distant system, usually over the Web.
How did we discover and consider the very best distant desktop software program?
I spent weeks diving deep into distant desktop software program, working with IT professionals and distant staff to grasp how these instruments carry out in real-life conditions. From their standout options to their greatest flaws, I evaluated whether or not they have been well worth the funding. Utilizing AI to investigate a whole lot of G2 critiques, I uncovered key person wants, frustrations, and must-have functionalities. With G2’s Grid Reviews, I in contrast every instrument’s usability, options, and general worth. In any case this analysis and hands-on testing, I’ve compiled this checklist of the very best distant desktop software program you possibly can depend on.
Selecting the best distant desktop software program is a game-changer. I’ve discovered this the arduous approach. Nothing is worse than coping with a laggy connection or a instrument that crashes throughout a vital activity. One of the best distant desktop software program saves me time and frustration and retains my knowledge secure. It issues as a result of it turns a doubtlessly irritating state of affairs right into a seamless expertise.
Whether or not fixing an issue for another person, accessing recordsdata I want, or managing a number of methods, the fitting distant desktop system ensures I can get the job achieved with out complications. And in a world the place distant work and IT help are extra essential than ever, having a dependable instrument is crucial.
My standards for selecting the very best distant desktop software program
Under are the components I thought of whereas testing and evaluating the distant desktop software program methods.
- Connection reliability and efficiency: I want distant desktop instruments that sustain with my tempo, with minimal lag, even when engaged on giant recordsdata or utilizing resource-heavy purposes remotely. I search for software program that makes use of superior compression algorithms and adaptive streaming to keep up pace, even on less-than-ideal networks. Protocols like distant desktop protocol (RDP), unbiased computing structure (ICA), or proprietary methods normally ship the very best responsiveness in my expertise. And let’s not overlook excessive availability. Automated reconnection after a dropped community is a should for uninterrupted workflows. I don’t have time to cope with clunky connections, particularly when productiveness is on the road.
- Security measures: Safety is a high precedence for me when evaluating distant desktop software program. I have to know that my knowledge is secure, so end-to-end encryption with industry-standard protocols like AES-256 is non-negotiable. Multi-factor authentication (MFA) provides me peace of thoughts by including a layer of safety past only a password. Granular permissions are additionally a giant deal. Generally, I need somebody to view my desktop, not take management of it totally. Compliance with laws just like the Normal Knowledge Safety Regulation (GDPR), HIPAA, or SOC2 is vital if I work in industries coping with delicate info. Security measures like IP whitelisting or session timeouts seal the deal for me.
- Cross-platform compatibility: I want distant desktop software program that works wherever I do, whether or not on Home windows, macOS, Linux, and even my smartphone. It’s about guaranteeing I can entry my methods anytime, anyplace. I additionally search for native apps for cell gadgets and constant performance throughout platforms so I don’t should relearn the instrument on completely different gadgets. If the software program helps digital environments like VMware or Citrix, it’s a bonus for managing hybrid IT setups. Cross-platform compatibility ensures I can get issues achieved with out worrying about my machine or working system.
- Usability: If a distant desktop resolution isn’t simple to make use of, I’m not sticking with it. Distant desktop software program ought to have a easy setup course of that doesn’t depart me scratching my head. Options like multi-monitor help, customizable scaling, and keyboard shortcuts are lifesavers. They make the interface extra intuitive and let me work sooner. As somebody who usually manages a number of periods directly, instruments that allow me log, document, and change between connections seamlessly are a should.
- Scalability: I at all times take into consideration scalability, particularly when planning for progress. I want distant desktop software program to deal with something from a single person (me) to a full workforce, with centralized administration to make life simpler. Integration with current methods, like lively listing (AD) or single sign-on (SSO), is a big plus. It streamlines authentication and retains issues organized. I additionally recognize instruments with utility programming interfaces (APIs) that allow me customise workflows or hyperlink the software program to different instruments, like ticketing methods.
- Price and licensing mannequin: Price range is at all times a part of the equation, so I’m cautious about evaluating distant desktop software program’s price and licensing mannequin. I search for versatile plans, whether or not pay-per-user, device-based, or enterprise-level licensing. Hidden prices like add-ons for further options or limits on concurrent customers are a pink flag for me. I strive a free trial or demo first to make sure the software program is well worth the funding. Finally, I need distant desktop software program that balances value and efficiency with out breaking the financial institution.
When evaluating 30+ distant desktop software program options over the previous couple of weeks, I examined every issue by means of hands-on use in real-world eventualities. I simulated the whole lot from accessing my residence PC on a weak Wi-Fi connection to managing a number of periods for IT help duties, analyzing efficiency and usefulness alongside the best way. Security measures have been examined by configuring encryption settings, enabling multi-factor authentication, and guaranteeing compliance with {industry} requirements. I additionally explored cross-platform performance by switching between gadgets and working methods to verify seamless compatibility and constant person expertise.
To be included within the distant desktop software program, a product should:
- Present the distant pc’s display by yourself in real-time
- Allow you to use your keyboard and mouse to regulate the distant display
- Provide you with full entry and management over the distant desktop
- Join by means of both an area community or an IP handle
- Work throughout completely different working methods
*This knowledge was pulled from G2 in 2025. Some critiques could have been edited for readability.
1. TeamViewer
You have in all probability heard of TeamViewer in the event you’ve ever wanted to hook up with a pc or machine remotely.
The setup is refreshingly easy: no limitless configuration, simply set up and go. Whether or not serving to a much less tech-savvy member of the family or troubleshooting your gadgets, the distant management function looks like magic. It is as in the event you’re sitting in entrance of the distant pc.
The multi-device help is a standout. I’ve used it to hook up with desktops, laptops, and cell gadgets with no hiccup. TeamViewer helps all main working methods, together with Home windows, macOS, Linux, Android, and iOS, making it extremely versatile.
I like how TeamViewer retains connections secure, even over less-than-ideal web speeds, which makes it extremely dependable. TeamViewer makes use of end-to-end encryption primarily based on RSA (4096 bits) and AES (256 bits), guaranteeing your periods are safe.
I additionally recognize the interface. It retains issues neat and arranged, whether or not managing a number of periods or monitoring file transfers. Options like file switch assist you to securely switch recordsdata of any measurement, because of end-to-end encryption and fast switch speeds.
I didn’t just like the deadlines on free periods. If you happen to’re an off-the-cuff person, you will rapidly run into restrictions that may reduce your periods quick, leaving you scrambling to reconnect.
Whereas the options are stable, the subscription charges can really feel steep, particularly for particular person customers. It is value it for companies however stings a bit for private use.
I’ve additionally encountered roadblocks when the particular person on the opposite finish did not have TeamViewer put in—it is a arduous requirement. The default timeout settings typically disconnect you once you least anticipate it. It is manageable however a minor annoyance that would use tweaking.
What I like about TeamViewer:
- I like how simple it’s to arrange and use. Simply set up it, share the entry ID, and also you’re related. Plus, it really works on the whole lot from Home windows and macOS to Android and iOS, so I can troubleshoot any machine with no trouble.
- The connection is tremendous dependable, even when my web isn’t nice. Plus, TeamViewer encrypts the whole lot with top-notch safety, which makes me really feel secure about my knowledge. The auto-login function is a big time-saver after I want fast machine entry.
What G2 customers like about TeamViewer:
“I have been utilizing TeamViewer for distant entry and help, and general, I am very happy with its efficiency and stability. The connection is persistently robust, making it simple to work remotely with out disruptions. The help workforce can also be very responsive, offering quick and useful help each time I’ve had questions or wanted assist with setup.”
– TeamViewer Overview, Max R.
What I dislike about TeamViewer:
- The deadlines on the free model are annoying, particularly after I’m fixing one thing and getting reduce off. It feels restrictive in the event you don’t wish to pay for the complete model.
- I discover it irritating that each folks should set up TeamViewer, which isn’t at all times sensible. Actually, the subscription prices are excessive in the event you don’t use it day by day.
What G2 customers dislike about TeamViewer:
“As a small enterprise operator with simply myself working, the one draw back I discover is the price of having a TeamViewer license. I discover it an costly, however it’s a should for my line of labor.”
– TeamViewer Overview, Jo W.
2. Zoho Help
I’ve been utilizing Zoho Help for some time now, and truthfully, it’s one of the versatile distant desktop software program options I’ve come throughout.
What units Zoho Help aside is its function set. The distant connection instruments are sturdy and embrace the whole lot I want: file switch, session recording, clipboard sharing, and switching between a number of displays throughout a session. I can troubleshoot points, run diagnostics, and even replace software program remotely.
One function I take advantage of always is cell app help. I can hook up with a tool with out effort, whether or not within the workplace or on the transfer.
One other spotlight is its integration capabilities. It suits seamlessly into IT workflows, with choices for branding and customization, which is nice if you need knowledgeable contact. Deployment choices are versatile too. I’ve used one-click deployment hyperlinks for connecting gadgets.
Plus, I like that Zoho Help integrates nicely with different instruments within the Zoho suite, making it simple to handle tickets and IT requests with out leaping between platforms.
Efficiency-wise, the connections are quick and secure, even in distant areas the place community energy isn’t very best. The software program optimizes bandwidth utilization, so I not often expertise lags or interruptions. And the unattended entry function has been a lifesaver for scheduled updates and upkeep. I’ve additionally observed that even the free model affords many instruments excellent for smaller groups or startups seeking to save on prices.
I’d love extra granular management over technician permissions and group insurance policies. Proper now, it’s purposeful, however including superior permission administration would make it much more safe for bigger groups. Additionally, whereas the interface is clear and will get the job achieved, it might use a little bit of a facelift to make it extra intuitive, particularly for much less tech-savvy customers.
Then, there’s the occasional hiccup with buyer help. Whereas they’re normally fast and useful, I’ve had moments the place resolving a problem took longer than anticipated, which is usually a drawback in time-sensitive conditions.
I additionally observed some limitations within the cell app. Whereas it’s typically dependable, it lacks some superior options on the desktop model, which could be inconvenient in the event you rely closely on cell entry.
What I like about Zoho Help:
- Setting it up is a breeze, and it really works completely on Home windows, macOS, Linux, and even cell platforms like Android and iOS. It doesn’t matter what machine I’m accessing, I can rely on it.
- I like the way it lets me switch recordsdata, document periods, change between displays, and even share my clipboard throughout a distant session. It has the whole lot I have to get the job achieved effectively.
What I like about Zoho Help:
“The setup and the truth that it is usable on each single OS on the market are wonderful. One-click deployment can also be good. Since I handle a few corporations, I take advantage of it virtually day by day. Buyer help can also be useful and really fast to answer my wants. Even in fundamental plans, the variety of options is wonderful, and the convenience of integration for shoppers is just about one click on to go.”
– Zoho Help Overview, Jan D.
What I dislike about Zoho Help:
- I discover it irritating that I can’t customise technician roles or group insurance policies in additional element. It’s an actual downside when managing bigger groups.
- Though the app is helpful, it doesn’t have all of the options I get on the desktop model. That’s a bit limiting after I’m working away from my desk.
What G2 customers dislike about Zoho Help:
“For small companies or freelancers, the price of subscriptions can appear excessive in comparison with some free or cheaper alternate options. This is usually a barrier for organizations with restricted budgets.”
– Zoho Help Overview, Roger T.
3. AnyDesk
Let me inform you about AnyDesk, the distant desktop software program I’ve used for some time. If you happen to steadily repair tech points remotely, collaborate throughout the globe, or simply have to entry your desktop whereas touring, you’ll perceive why I’m a fan.
I like that AnyDesk makes use of a proprietary DeskRT codec, optimized for low-latency connections. This isn’t simply advertising fluff. The screen-sharing expertise is fluid, even when engaged on graphics-heavy duties like design or shows. Plus, I recognize the way it consumes little or no bandwidth, so it stays dependable even on slower connections.
One in every of its standout options is unattended entry. I can configure it to permit safe, password-protected entry to a tool with no need somebody on the different finish. That is excellent if it’s essential to entry work recordsdata from residence or troubleshoot a member of the family’s pc with out scheduling a time.
I additionally recognize the cross-platform compatibility AnyDesk affords. It doesn’t matter if I’m utilizing Home windows, macOS, Linux, Android, and even iOS; AnyDesk works seamlessly throughout all these platforms. The setup is easy, and the software program is extremely light-weight. At beneath 3 MB, it’s a fraction of the scale of many opponents. Plus, because of its transportable mode, no set up is critical for many use instances.
Safety is one other space the place AnyDesk shines. I like that AnyDesk makes use of TLS 1.2 encryption, the identical commonplace utilized in on-line banking. Coupled with two-factor authentication (2FA) and customizable permissions, it retains your knowledge and gadgets secure.
Whereas I discover the clipboard sync and file switch options helpful, they could be a bit temperamental. Generally, when I attempt to switch recordsdata by way of drag-and-drop, it simply doesn’t work, and there’s no clear cause. It’s not a dealbreaker for me, but when file sharing is a significant a part of your workflow, it’s one thing to recollect.
The interface is a little bit of a combined bag. Don’t get me incorrect, it’s clear and user-friendly for many duties, however the tab system looks like overkill. Actually, I’d like to see a extra streamlined design. It might make issues a lot smoother.
One other factor that bugs me is the occasional connectivity hiccup. Whereas AnyDesk is wonderful in low-bandwidth conditions, it’s not fully resistant to points. I’ve run into delays and even freezes on an unstable community, so having a backup plan is at all times a good suggestion.
After which there’s the nagging countdown display within the free model. I get that the corporate desires folks to improve, however I want they’d take a extra refined strategy.
What I like about AnyDesk:
- I like how light-weight AnyDesk is. It’s beneath 3 MB and runs effortlessly, even on my older gadgets. The DeskRT codec’s pace makes each session clean and frustration-free.
- Figuring out it makes use of TLS 1.2 encryption and affords two-factor authentication provides me peace of thoughts. Plus, I can customise permissions to regulate how others work together with my system.
What G2 customers like about AnyDesk:
“It hardly even lags with good web connections. The software program is user-friendly and has a brief setup course of. File sharing and textual content chat are additionally fairly helpful throughout the session.”
– AnyDesk Overview, Pardeep Ok.
What I dislike about AnyDesk:
- The clipboard sync and drag-and-drop file transfers could be hit-or-miss. It’s irritating after I’m in a rush, and the function decides to not work.
- The tab system feels pointless to me. It provides complexity, and I’d desire a extra simple, streamlined expertise.
What G2 customers dislike about AnyDesk:
“I’ve observed some lags when working from areas with restricted web pace. Efficiency optimization for slower pace networks could be nice.”
– AnyDesk Overview, Scott M.
4. ISL On-line
I like how simple it’s to arrange and use ISL On-line. From beginning distant periods with only a few clicks to securely troubleshooting points on consumer machines, it does the whole lot you’d anticipate and extra.
Reliability and safety are the place ISL On-line stands out to me. It’s obtained end-to-end AES 256-bit encryption baked into each session, so I by no means have to fret about delicate knowledge being in danger. Plus, there’s multi-factor authentication (MFA) for that further layer of safety, together with session logging and auditing. These options give me peace of thoughts, particularly when working in environments with strict compliance necessities.
One other spotlight is the multi-platform compatibility. It really works easily on Home windows, macOS, Linux, Android, or iOS. And after I’m on the transfer or want a fast repair, ISL On-line’s browser-based entry is a lifesaver. I can bounce right into a session with out the trouble of downloading software program.
Multi-monitor help lets me effortlessly change between screens when troubleshooting complicated setups. Constructed-in file switch instruments allow quick, safe knowledge sharing throughout periods. I additionally discover the session recording function useful for documenting points or coaching new workforce members. It integrates seamlessly with Lively Listing for person administration and authentication in company environments.
Now, right here’s the place it falls quick. The person interface feels dated. For a instrument I take advantage of day by day, I want it regarded extra fashionable and intuitive. Then there’s connectivity. Whereas it normally works nice, I’ve hit snags when coping with proxy servers or stricter community environments. These points aren’t fixed, however once they occur, they’re irritating.
The Android app lacks the polish and fluidity of the desktop variations. It feels prefer it might use extra optimization to match the excessive requirements of the remainder of the platform. On high of that, I’ve observed that resource-intensive duties, like display sharing on older machines, can typically lag – one thing opponents appear to deal with a bit higher.
Pricing may very well be a sticking level for some. Whereas ISL On-line affords stable worth for its options, it’s not the most cost effective choice, particularly in the event you’re a smaller workforce or a solo person. It’s value it for the reliability and safety, however I can see why budget-conscious customers may hesitate.
What I like about ISL On-line:
- It really works flawlessly throughout Home windows, macOS, Linux, Android, and iOS, and even affords browser-based entry after I’m in a pinch.
- The AES 256-bit encryption, multi-factor authentication, and session logging guarantee me that my knowledge and connections are safe.
What G2 customers like about ISL On-line:
“I just like the effectivity with which I can hook up with the tools and gadgets remotely, each these enrolled within the system and people not by means of the hyperlink you generate with the code. However, I like the flexibility between gadgets.”
– ISL On-line Overview, Carlos P.
What I dislike about ISL On-line:
- I’ve run into occasional hiccups with proxy servers or in network-restricted environments, which could be irritating.
- The Android model is much less polished or optimized than the desktop model. It really works however might use some enhancements to match the general high quality of the instrument.
What G2 customers dislike about ISL On-line:
“The file transfers that typically go sluggish, and when the person has an unstable connection, the machine seems turned off from the connection portal to the gadgets.”
– ISL On-line Overview, Juan Jose G.
5. Distant Desktop Providers
Let me inform you about my expertise with Distant Desktop Providers.
With Distant Desktop Providers, I can join securely to my desktop setting from just about anyplace. It lets me work straight inside purposes hosted on the distant server. It’s powered by Microsoft’s distant desktop protocol (RDP), which ensures low latency and clean interactions. The built-in excessive availability (HA) and load balancing options be sure that even in a busy community, my session stays constant and lag-free.
I additionally love that Distant Desktop Providers makes use of network-level authentication (NLA) to maintain unauthorized customers out whereas encrypting knowledge transmission with TLS protocols. That is essential once you’re coping with delicate info. And in the event you’re like me and work on the go, the combination with Azure Lively Listing makes signing in to your distant desktop seamless and safe.
One function that stands out is the power to publish apps individually. As an alternative of sharing a whole desktop setting, I could make particular purposes accessible. This implies I can let a colleague use a vital instrument with out giving them full entry to my desktop.
And it’s surprisingly user-friendly, particularly with its integration into Home windows environments. A Distant Desktop consumer is on the market whether or not you are utilizing Home windows, macOS, Android, or iOS. Setting it up is easy; as soon as configured, utilizing it turns into second nature.
I didn’t like how setting it up isn’t beginner-friendly. It requires configuring a Distant Desktop Gateway (RD Gateway) for exterior entry and organising Lively Listing (AD) for authentication. I noticed there’s a studying curv,e particularly in the event you’re unfamiliar with networking or server administration.
Connectivity points are one other problem. Whereas RDP is optimized for stability, occasional disconnections can happen, particularly over weaker networks. I’ve seen that dependency on exterior sources, like third-party digital personal networks (VPNs), can exacerbate this difficulty.
I’ve additionally confronted issue reconnecting to periods or occasional freezes, which could be traced to server-side configurations or client-side updates. Lastly, the person interface might use some polish. For a instrument designed to streamline work, the navigation and customization choices can really feel clunky, particularly for first-time customers.
What I like about Distant Desktop Providers:
- Figuring out that my knowledge is protected with options like Community Stage Authentication and TLS encryption provides me peace of thoughts, particularly when working with delicate info.
- I like with the ability to entry my work setting from anyplace, whether or not I’m on my laptop computer, pill, or telephone.
What G2 customers like about Distant Desktop Providers:
“Distant Desktop Service is an important instrument for distant entry administration, offering improved safety and decreasing the danger of unauthorized entry. RDS affords a user-friendly interface and has been extensively adopted for its practicality. Strong buyer help ensures customers obtain well timed help with troubleshooting and steering.”
– Distant Desktop Providers Overview, Varun Preet S.
What I dislike about Distant Desktop Providers:
- Organising Distant Desktop Providers could be intimidating. Configuring gateways, Lively Listing, and permissions feels extra like duties for IT execs than on a regular basis customers.
- Disconnections can occur on the worst occasions, particularly when engaged on a slower community. It’s irritating to lose progress due to an unstable connection.
What G2 customers dislike about Distant Desktop Providers:
“The reliance on a reliable Web connection is one thing I sometimes discover bothersome, regardless that I acknowledge the benefits of Distant Desktop Providers. Weak connection situations make distant work much less clean and may result in a irritating expertise. The appliance performs exceptionally nicely when the connection is powerful.”
– Distant Desktop Providers Overview, Milton S.
6. BeyondTrust Distant Assist
I liked testing BeyondTrust Distant Assist. Let me break down my expertise—each the great and the not-so-great.
Whether or not I’m engaged on a Home windows PC, a Linux server, and even macOS, BeyondTrust has by no means let me down. The help for safe SSH connections, multi-factor authentication, and end-to-end encryption ensures the whole lot stays locked down. In my line of labor, safety is critical and this distant desktop software program delivers.
The file switch capabilities are top-notch. I can push giant updates or seize logs from a machine midway throughout the globe with out interruptions. Due to its centralized session administration dashboard, the instrument additionally makes managing a number of distant machines ridiculously easy. Plus, I like options like session recordings and audit logs, which make compliance a breeze, particularly when dealing with delicate consumer knowledge.
I additionally just like the Bounce Consumer function. It permits me to pre-install the consumer on machines I steadily help, so connecting is instantaneous when a problem arises. If I have to collaborate, the instrument permits me to ask different technicians to hitch the session securely, which has saved me numerous hours troubleshooting complicated issues as a workforce.
Probably the most noticeable draw back is the worth. It’s on the upper aspect, and whereas I believe the function set justifies the price for giant groups or enterprises, smaller organizations may discover it arduous to justify the expense.
One other gripe is the person interface. It’s purposeful however feels dated, and sure workflows, like configuring superior settings, may very well be extra intuitive.
There are additionally just a few technical quirks. For instance, whereas BeyondTrust Distant Assist works nice for many methods, I’ve had hassle integrating it with some instruments like VS Code’s SSH extension. It’s not an enormous difficulty, nevertheless it’s a type of little issues that provides friction when juggling a number of instruments.
After which there’s deployment. You may set up a Bounce Level to permit entry to an entire community, however the set up choices really feel a bit restricted. For instance, proscribing utilizing only one Bounce Level per community section could be irritating when managing various environments.
What I like about BeyondTrust Distant Assist:
- I like how BeyondTrust prioritizes safety. Options like multi-factor authentication, end-to-end encryption, and sturdy session logging give me complete peace of thoughts when working with delicate methods.
- The file switch function is a lifesaver. Whether or not I’m importing vital patches or pulling logs from a distant server, it’s quick, dependable, and works seamlessly throughout a number of working methods.
What G2 customers like about BeyondTrust Distant Assist:
“One of many standout options of BeyondTrust is its complete safety framework. The platform affords multi-factor authentication, role-based entry controls, and encrypted periods, guaranteeing delicate info is protected throughout distant periods. Though it integrates seamlessly with current IT service administration (ITSM) platforms equivalent to ServiceNow and Salesforce, we’re not at present on these methods for service desk and use Service Desk Plus.
We’re additionally seeking to implement it for our exterior help, permitting us to offer top-tier buyer help to our customers and coworkers. The session collaboration function is especially useful. It permits a number of technicians to hitch a session, share their experience, and resolve complicated points sooner. BeyondTrust additionally gives detailed session reporting and recording, providing transparency and serving to meet compliance necessities.
I take advantage of it day by day as a technician. The client help is superior, they usually reply to emails rapidly and fully.”
– BeyondTrust Distant Assist Overview, Leslie A.
What I dislike about BeyondTrust Distant Assist:
- The fee is fairly excessive. Whereas the options are nice, the worth typically makes it much less accessible for smaller groups or unbiased IT consultants.
- I’ve had points integrating BeyondTrust with different instruments, like VS Code’s SSH extension.
What G2 customers dislike about BeyondTrust Distant Assist:
“Assist from BeyondTrust has considerably declined, and the corporate has not offered the customization required for our enterprise. They lack skilled providers for reporting and web site portal constructing. The out of field reporting may be very restricted and requires extra inner sources to construct one thing for fundamental dashboard reporting like pace of reply and common deal with time.”
– BeyondTrust Distant Assist Overview, Darryl Ok.
Need to learn the way the rising adoption of distant desktop software program transforms office flexibility? Dive into the distant desktop statistics for 2025.
7. RemotePC
If you happen to’re on the lookout for a no-nonsense distant entry resolution, RemotePC is a stable selection.
Organising RemotePC was refreshingly easy. Inside minutes, I had it put in on my gadgets, and it really works seamlessly throughout Home windows, macOS, iOS, and Android. This cross-platform help is a big plus since I steadily change between gadgets for work and private use.
The connection high quality is superb, whether or not I’m accessing my residence pc from a espresso store or serving to a good friend troubleshoot. It’s dependable, with minimal lag, even for reasonably intensive duties.
The file switch function has been a lifesaver. I can rapidly drag and drop recordsdata between my gadgets throughout a session, eliminating the necessity for clunky e mail attachments or cloud storage workarounds.
If it’s essential to work on one thing with a workforce or help a number of customers, RemotePC makes it simple to ask others to a session. I’ve used this for collaborative troubleshooting and located it clean and intuitive.
The always-on entry is ideal for conditions the place I want unattended entry to a tool, like a server or a house PC. As soon as configured, I don’t have to fret about somebody being on the opposite finish to let me in.
On my Mac, I’ve encountered a problem the place the distant session typically drops out of fullscreen mode, and there have been uncommon situations of the distant display going black. These are occasional annoyances reasonably than dealbreakers. Moreover, whereas the set up directions for organising distant gadgets are purposeful, they may very well be clearer, particularly for much less tech-savvy customers.
Concerning pace, it’s good for many duties, however in the event you’re dealing with resource-heavy operations, you may discover it’s not fairly as quick as premium opponents like TeamViewer. It’s value mentioning that RemotePC nonetheless delivers glorious worth at its value level.
What I like about RemotePC:
- The connection high quality is stable. Whether or not I’m transferring recordsdata or troubleshooting a system, I’ve not often skilled any lag or dropped periods. It’s reliable, and that’s precisely what I want in distant entry software program.
- Having the ability to switch recordsdata throughout a session is a game-changer for me. It’s fast and intuitive and eliminates the necessity for cloud storage workarounds. The always-on entry function is ideal for managing unattended gadgets like my residence pc.
What G2 customers like about RemotePC:
“It’s user-friendly and straightforward to implement, with an easy setup course of and intuitive interface. It affords many options, together with file switch and distant printing. I take advantage of it virtually day by day, which has confirmed dependable and important for my workflow. General, it’s an ideal selection for anybody needing a reliable distant entry resolution.”
– RemotePC Overview, Abhinandan S.
What I dislike about RemotePC:
- Generally, the distant display goes black throughout a session or drops out of fullscreen mode on my Mac. It’s not frequent, nevertheless it’s irritating and interrupts my workflow when it occurs.
- Whereas setting it up alone gadgets was simple, the directions for organising unattended distant gadgets may very well be extra simple. I can see the way it may confuse somebody much less tech-savvy.
What G2 customers dislike about RemotePC:
“Generally the RemotePC display goes black, however in the event you log off and re-login, the issue will get solved.”
– RemotePC Overview, Rashid A.
8. Splashtop Distant Entry
Once I began utilizing Splashtop Distant Entry, I wasn’t positive what to anticipate.
The most effective issues about Splashtop is the clean and quick distant periods. Due to its environment friendly streaming expertise, there’s barely any latency. Whether or not I’m accessing my work PC or serving to a member of the family troubleshoot their laptop computer, the responsiveness looks like I’m sitting proper in entrance of the machine. I additionally love the way it helps high-resolution shows as much as 4K streaming with 40 frames per second, so the whole lot seems to be crisp and clear.
The distant desktop software program works seamlessly throughout Home windows, macOS, iOS, Android, and Chrome. This cross-platform help is a lifesaver since I at all times change between my MacBook, Home windows PC, and sometimes my iPad. Plus, it affords options like distant file switch, the place I can rapidly transfer recordsdata between gadgets with out initiating a full distant session.
One function I discover notably helpful is the multi-monitor help. If the distant machine has a number of screens, Splashtop lets me toggle between them or view all of them concurrently. For individuals who care about privateness and safety, Splashtop makes use of TLS and 256-bit AES encryption, which is enterprise-grade safety.
I additionally recognize setting granular entry controls and defining who will get entry to what, which is essential when managing a number of customers or gadgets.
In comparison with different choices like TeamViewer or AnyDesk, Splashtop is extremely reasonably priced. The pricing is easy, with no surprises or hidden charges, and versatile plans exist for people, groups, and enterprises. It’s excellent in the event you’re like me and don’t wish to break the financial institution for a dependable distant entry instrument.
Whereas Splashtop covers many of the bases, there are occasions after I want it had just a few extra superior options tailor-made to workforce collaboration, like shared whiteboards or built-in video conferencing. Additionally, the preliminary setup can take somewhat further effort in the event you’re working in environments with clear proxies or different community complexities. And I’ve observed that whereas the machine restrict fits my wants, some customers may discover it restrictive.
However these are minor hiccups. As soon as it’s up and operating, the whole lot is clean crusing. The responsive buyer help is a cherry on high—each time I’ve had a query, they’ve been fast to assist, and I by no means really feel like I’m simply one other ticket in a queue.
What I like about Splashtop Distant Entry:
- The low latency and clean operation make me really feel like I am working straight on the distant pc, whether or not streaming audio or managing recordsdata. It’s dependable even throughout high-demand duties.
- I like that it really works on Home windows, macOS, iOS, Android, and Chromebooks. Switching between my gadgets is easy, and I can entry my work virtually anyplace.
What G2 customers like about Splashtop Distant Entry:
“My workforce and I take advantage of Splashtop Enterprise Entry as a distant file sharing and backup resolution. We are able to all entry the host pc with out difficulty and hold our recordsdata updated by way of file switch. It is a very dependable resolution.”
– Splashtop Distant Entry Overview, Anthony D. P.
What I dislike about Splashtop Distant Entry:
- Whereas it will get the job achieved, I typically want it had extra collaborative instruments, like a built-in whiteboard or enhanced video conferencing capabilities.
- The bounds on the variety of gadgets you should use with sure plans can really feel restrictive, particularly in the event you handle a number of methods, as I do.
What G2 customers dislike about Splashtop Distant Entry:
“The one drawback I’ve run into is connectivity which isn’t a Splashtop drawback, however an issue with rural web providers.”
– Splashtop Distant Entry Overview, Susan L.
9. GoToMyPC
I’ve been utilizing GoToMyPC for some time now, and I like the way it helps me with distant work.
You put in the host software program in your work pc, log in by way of a safe portal, and also you’re related. The connection is encrypted utilizing industry-standard 256-bit AES encryption, so I really feel assured realizing my knowledge stays safe even after I’m on public Wi-Fi. The spectacular efficiency affords a near-seamless expertise with minimal lag, which is essential when engaged on complicated duties or transferring recordsdata.
One in every of my favourite options is the power to entry a number of displays remotely. If you happen to’re like me and juggle between screens, you’ll recognize how GoToMyPC mirrors your actual desktop setup. It additionally helps Home windows and Mac, an enormous plus for mixed-device environments.
The software program’s distant printing function is one other lifesaver. As an alternative of emailing recordsdata to print them domestically, I can ship paperwork on to my residence printer from my work pc. File transfers, whereas not excellent, are simple sufficient for many duties. Plus, the cell app works like a appeal; whether or not I’m utilizing my telephone or pill, I can log in and get issues achieved.
I felt the pricing was steep, particularly when you think about that there are cheaper alternate options on the market. And whereas it normally works like a appeal, I’ve had moments the place the connection slowed down unexpectedly, or the software program froze totally, forcing me to restart.
File transfers are one other combined bag. They work, however the course of feels outdated and clunky, particularly with bigger recordsdata. I additionally dislike the dearth of a built-in collaboration function. If you happen to hope to share your desktop with a colleague for fast troubleshooting, this instrument received’t make it easier to a lot.
I additionally discover the shopper help hit-or-miss. Once I had hassle canceling a further subscription, getting a decision took a number of calls and lengthy wait occasions. If you happen to’re on a metered web connection, be careful—GoToMyPC can eat a shocking quantity of bandwidth throughout prolonged periods.
What I like about GoToMyPC:
- I like how simple it’s to log into my work pc from anyplace. Whether or not touring or working from residence, it looks like I’m at my desk. The connection is quick and dependable, excellent for finishing issues with out interruptions.
- As somebody who works with a number of screens, I recognize that GoToMyPC helps twin displays. It mirrors my desktop setup, so I can keep my workflow with out compromise.
What G2 customers like about GoToMyPC:
“We’re a small household enterprise and infrequently should entry a piece pc from our residence, and GoToMyPC makes that course of a lot simpler. Even away from residence, we will entry that work pc wherever we’re. The fee and ease of use make this an ideal product now we have used for years.”
– GoToMyPC Overview, Jim S.
What I dislike about GoToMyPC:
- The fee is difficult to disregard. Whereas the options are stable, I can’t assist however really feel it’s a bit overpriced, particularly with extra reasonably priced alternate options obtainable.
- I’ve skilled moments when the connection slows down or this system freezes. It’s uncommon however irritating when it occurs, particularly throughout essential duties.
What G2 customers dislike about GoToMyPC:
“The primary draw back is the price, which is usually a bit dear in comparison with different distant entry options. Additionally, sometimes the cell app is usually a bit sluggish to reply. It might be nice to see enhancements within the cell expertise and maybe extra aggressive pricing choices.”
– GoToMyPC Overview, Geetesh S.
Distant desktop software program: Ceaselessly requested questions (FAQs)
1. What’s the greatest distant desktop software program for Home windows?
From my hands-on testing, I discovered TeamViewer, Zoho Help, AnyDesk, and BeyondTrust Distant Assist to be the very best distant desktop software program choices for Home windows.
2. How does distant desktop software program differ from terminal emulation software program?
Distant desktop software program gives a graphical interface for accessing and controlling one other pc, together with its desktop, recordsdata, and purposes, as in the event you have been sitting in entrance of it. Terminal emulation software program, nonetheless, focuses on offering command-line entry to a different system, usually for server administration or legacy methods, with no graphical person interface.
3. What’s the greatest free safe distant desktop software program?
Based mostly on my hands-on testing of over 30 instruments, TeamViewer and AnyDesk stand out as the very best free distant desktop software program options.
4. How do you arrange a distant desktop?
To arrange a distant desktop, allow the distant desktop function on the host pc, notice its IP handle or identify, and configure firewall settings. Then, use a distant desktop consumer on one other machine to attach utilizing the host’s credentials.
5. Easy methods to use a distant desktop on a Mac?
You need to use a distant desktop on a Mac with Apple Distant Desktop or Microsoft Distant Desktop. Open the app, add a PC by coming into its IP handle or identify, and supply login credentials to attach.
6. How do you remotely management a PC with out putting in software program?
You may remotely management a PC with out putting in software program through the use of built-in instruments like Home windows Distant Desktop (RDP) or macOS Display screen Sharing. Browser-based choices like Chrome Distant Desktop additionally work by way of an internet interface. SSH permits command-line management for Linux methods. Collaboration instruments like Zoom or Groups supply screen-sharing with distant management options. All the time guarantee safe connections with robust passwords.
Discovering your distant productiveness companion
One of the best distant desktop software program comes all the way down to what works greatest for you. Everybody’s wants differ—some may worth lightning-fast connections, whereas others care extra about top-notch safety or low prices. For me, it’s all about discovering the fitting stability of options like cross-platform help, stable encryption, dependable connections, and extras like multi-monitor help or simple file sharing. Take some time to consider what you really want, and also you’ll discover the right instrument to maintain you productive regardless of the place you’re working.
Need to supply safe and centralized entry to staff from any location? Try the highest digital desktop infrastructure (VDI) options.