Wednesday, March 19, 2025
HomeBusinessAI Saving the Inventive Business? A Chat With Superside's CMO

AI Saving the Inventive Business? A Chat With Superside’s CMO


Within the artistic world, burnout is not only a buzzword — it is an epidemic. A staggering 78% of in-house artistic professionals report feeling burned out, buried beneath mounting requests, greater than half of that are labeled “pressing.”

With artistic departments struggling to do revolutionary work, one resolution is rising as a game-changer — synthetic intelligence. However earlier than you dismiss this as simply one other tech hype cycle or concern it as a job alternative menace, it is value understanding how AI is definitely remodeling the artistic panorama.

In my latest dialog with Jen Rapp, CMO of Superside, she unpacks how AI is serving not as a alternative however as a ray of sunshine for overwhelmed groups. 

This interview is a part of G2’s Q&A collection. For extra content material like this, subscribe to G2 Tea, a publication with SaaS-y information and leisure.

To look at the complete interview, try the video under:

Contained in the business with Jen Rapp

Let’s begin with a standing verify on how in-house creatives are doing. 

What headwinds are they dealing with every day? As everyone knows, the artistic companies business is experiencing a speedy transformation with AI. What key shifts have you ever noticed in how enterprise shoppers strategy their artistic wants?

If we take a look at the state of the in-house artistic crew, one factor involves thoughts: they’re overcommitted and under-resourced. And that is a part of, you recognize, having run artistic groups for over 10 to fifteen years now. We simply did a research about this that centered on the state of the in-house artistic groups. We known as it overcommitted.

We talked to 206 artistic leaders within the tech and enterprise sectors and found a regarding pattern: 78% of creatives reported feeling burned out as a result of extreme workloads and inadequate assets. Alarmingly, 55% of incoming requests are marked as pressing, including to their already overwhelming strain. 

Overwhelmed with duties, these creatives discover it tough to breathe. The sheer quantity of labor leaves little room for revolutionary or daring considering, which is crucial to their roles.

Nevertheless, there’s hope on the horizon with the mixing of AI instruments into the artistic course of. We’re seeing AI actually assist speed up time to market, pace up artistic tasks, and enhance the power to iterate or create a number of variations of the identical asset. We’re seeing AI as a ray of sunshine for all of our clients and my inside artistic crew as properly.

As you talked about, the amount of incoming requests retains rising. As demand continues to scale, how have in-house creatives needed to reimagine the way in which they work?

At this time, artistic groups are having to rethink what is taken into account a excessive precedence. Everybody, from HR to advertising and recruitment, has pressing wants, and so they actually have to have a look at what is taken into account excessive precedence and what has the largest affect and begin there.

Second, they’ve needed to rethink how they leverage exterior companions. Traditionally, giant companies relied on artistic businesses for large marketing campaign concepts, leaving the every day manufacturing duties — corresponding to efficiency advertising advertisements and social media posts — to in-house groups. Nevertheless, this dynamic is shifting.

They’ve needed to reprogram how they’re working with exterior companions as a result of, frankly, the inner crew, in some ways, has been employed due to their creativity. They usually have the facility and the power to do this massive, audacious work. Consequently, we’re seeing inside groups more and more partnering with corporations like Superside. And what we do is alleviate the burden of routine manufacturing work, enabling inside creatives to give attention to the impactful and revolutionary tasks they have been initially employed to pursue.

Inventive groups are additionally changing into extra strategic of their hiring, in search of expertise expert in AI to reinforce their capability and preserve competitiveness. Each CMO I do know in the present day goes to creatives and saying, “How are you bringing AI into your workflows?” So, when you’ve got that skillset of AI instruments and AI processes and fashions, you’re gonna be employed sooner, faster, and possibly earn more money in the present day.

“At this time’s have to upskill in AI parallels the transition from movie to digital pictures. Like photographers, creatives who grasp AI will turn out to be indispensable.”

Jen Rapp
CMO, Superside

With these shifts in artistic workflows, the position of AI has turn out to be more and more important. We’re seeing AI instruments that may generate all the things from copy to photographs to video. 

How has this affected your conversations with shoppers concerning the worth of human creativity and experience of their artistic processes?

What we now have discovered is that AI is a device that people can leverage, however it’s not a alternative for human ingenuity and creativity. Under no circumstances. Whereas AI can function a brainstorming companion or a manufacturing companion, it is a multiplier. It is actually solely efficient as its operator. In case you ask me to create a immediate, you’ll get a horrible outcome as a result of I’m not a skilled artistic with these instruments.

AI may also be used as a storyboarding companion. It could create actually wonderful first drafts of images. Then, the human is available in and improves it. So it is a huge time saver. It is also serving to groups. For instance, right here at Superside, we save a ton of cash as a result of we are able to do one photograph shoot and use AI to leverage, alter, and enhance these photos. However we take an unique picture and use it as the premise for all the things we then create with AI. So, as a substitute of doing 4 photograph shoots all year long, we are able to do one.

We’re additionally seeing this with lots of our clients who do product pictures or on-body product pictures. We’re in a position to now create AI fashions for them in order that they do not should do 5 shoots on 5 totally different individuals. They usually’re taking the associated fee per asset down from what was once $200 per asset to $20 an asset. It is an enormous price discount. We’re seeing a few 70% price discount once you carry AI into the image.

In the case of AI instruments for artistic work, how do you determine which of them to combine into your workflow, and the way do you show the worth of creativity to varied stakeholders? 

We’ve an AI crew right here at Superside, and they’re forward of all the things that is occurring within the business. In reality, we now have a Slack channel the place you may watch them experimenting with new instruments as they roll out. 

We are going to see them iterating and experimenting outdoors of the shopper setting in order that we are able to see if this particular device is ready to generate photos, video, or movement at what we contemplate to be nearly human-level high quality.

What I’ve noticed is most of those instruments should not the place they should be after they hit the market. There’s like a six-month iterative course of whereby our crew experiments with them, leveraging the enhancements that the AI corporations are rolling out over time. We do a ton of experimentation outdoors of that buyer setting to know which of them might be dropped at the desk.

So far as proving the worth of creativity is anxious, artistic groups are going to have to start out doing that on their very own or by partnering with somebody in order that an exterior companion has executed all of that groundwork for them. This fashion they may know tips on how to leverage it and convey the worth in from day one. If the device does not yield an affect or outcome, nobody wins.

On the finish of the day, creativity is at all times actually onerous to measure. What may be an amazing asset to 1 buyer could be completely unacceptable to a different. 

“At this time, what’s judged as an excellent artistic is a artistic that performs.”

Jen Rapp
CMO, Superside

However what might be measured is efficiency. Earlier this 12 months, we launched a product known as Tremendous Advertisements. It is a platform that gives companies with prompt information, visible reporting, and AI insights. It mainly says, this is the reason your artistic is performing properly — go create extra of it or go create issues like this on your Meta, your LinkedIn, your TikTok platforms, as a result of this is the reason it is performing. And I believe we’re gonna see increasingly more of that as time goes by.

So, wanting forward a number of years, how do you see AI instruments advancing to help the artistic business? And the way do you envision the evolving relationship between AI and human creativity?

Presently, the innovation with AI and inventive instruments is occurring so quick that it is very onerous on your in-house crew to maintain up. That is why we now have a devoted crew right here to maintain AI advocacy on the forefront of all the things they’re doing and maintain us on the forefront of all of the rising applied sciences.

I believe sooner or later, groups are going to have a devoted particular person or a devoted pod inside their artistic crew that’s completely for testing, iterating, and utilizing AI instruments. Firms will begin incentivizing individuals to remain forward of the curve and incorporate AI workflows into their every day work, very similar to you’d incentivize someone to have extra gross sales or win extra clients.

“I believe the time for us to be apprehensive about AI and what it may do to our jobs is completed. We have seen what AI can do in the present day.”

Jen Rapp
CMO, Superside

It is actually vital that entrepreneurs and inventive groups keep optimistic about AI and the position that it may play. It is an unimaginable search device and an unimaginable artistic companion. It is nice at serving to children do their homework higher, however it hasn’t but taken away jobs. And I believe we have to strategy this as one other device in our toolkit and one thing to embrace and really feel actually optimistic about.

What recommendation would you give to budding entrepreneurs coming into the artistic companies business? Something they need to be looking for?

For in the present day’s entrepreneurs and creators, staying forward of traits and mastering AI instruments is totally important. The great thing about trendy AI is its accessibility — anybody can discover platforms like Midjourney or Leonardo AI to develop their prompting abilities. 

These AI instruments are additionally notably highly effective due to their user-friendly design. Anybody with curiosity can dive in and begin experimenting straight away. This hands-on expertise will considerably improve what you carry to the desk. 

I encourage individuals to turn out to be intimately acquainted with how these instruments operate, as this data might be invaluable in crew settings, job interviews, and every day work duties.

So my recommendation is easy: soar in, experiment fearlessly, and uncover the chances — this sensible information provides you with an amazing aggressive benefit within the artistic companies business.

In case you loved this insightful dialog, subscribe to G2 Tea for the newest tech and advertising thought management.

Observe Jen Rapp on LinkedIn to study extra concerning the rise of AI within the artistic companies business. 


Edited by Supanna Das



RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular